• You must have an appointment. No walk-ins are accepted. Appointments must be made via website.

• Wedding dress alteration appointments must be made at least 4 months in advance to desired pick-up date. If appointment is made less than 4 months before desired pick up date, a rush fee will be charged at the appointment when order is placed. Rush fee ranges from $350-$650 depending on the amount of work the dress needs as well as timeframe. Brides may bring only 1 additional person to the appointment.

  • There is a $100.00 nonrefundable deposit required for wedding dress appointments. If you cancel the appointment, a no-call/no-show, or decide to not go through with the alterations, the deposit is not refundable. This deposit will go towards the total bill for the service.

    • Do not wait for reasons such as "weight-loss" to book your appointment, you must schedule your appointment and put in the deposit 4 months in advance. 

    • If you request to have a wedding dress design custom made, you must book an appointment 1 year in advance of to desired pick-up date. 

• A $100 nonrefundable deposit is required for custom order appointments. If you cancel the appointment, a no-call/no-show, or decide to not go through with the alterations, the deposit is not refundable. This deposit will go towards the total bill for the service.

  • For any other custom-made orders (for example: mother of bride/groom, bridesmaid, etc..), you must make an appointment 6 months in advance of desired pick up date otherwise a rush fee will be required. Rush fee ranges from $250-$500 depending on the amount of work the order needs as well as timeframe.

• A $50.00 nonrefundable deposit required for regular alterations appointments. If you cancel the appointment, no call/no show, or decide not to go through with the alterations, deposit is not refundable. This deposit will go towards the total bill for the service.

  • If appointment is made within 2 weeks of desired pick up date, a rush fee ranging from $35-$200 will be required depending on timeframe and amount of work needed.

• You must respect the scheduled time for your appointment otherwise late arrivals will not be accepted.

• There are no set prices for alterations. You must come in for an appointment and the price will be given at the end of the consultation.

• Please be advised that once you have completed the final fitting and picked up your order, there will be no further alterations done. Any "change-of-mind" alterations will be done through a new scheduled appointment and at full price. 

Thank you for your understanding of our policies!